Custom Brokerage Secure & Reliable

Navigating customs can be complicated, but our experienced team makes the process simple. We handle all documentation, compliance checks, and duty payments with precision, ensuring your cargo meets international regulations without unnecessary delays.

With our dedicated brokerage services, you save time and avoid costly mistakes that can hold up your supply chain. Our experts stay up to date with the latest trade laws, tariffs, and compliance requirements, giving you peace of mind that every shipment is processed correctly. We also provide proactive communication, keeping you informed at every step, from port arrival to final clearance. Whether you’re shipping small parcels or large freight, we streamline the entire process so your goods move efficiently and securely across borders.

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Custom Brokerage FAQ Frequently Asked Questions

Why are the shipping rates so volatile?

Shipping rates often fluctuate due to fuel costs, currency changes, seasonal demand, and global trade conditions. At GoFetch Logistics, we monitor these factors closely to secure the most competitive rates for your shipments.

What are the usual methods of freight payment?

We accept multiple payment options, including bank transfers, credit cards, and corporate accounts. Our team will guide you in choosing the most convenient method for your business.

Do you handle international household moves?

Yes, GoFetch Logistics can assist with international household moves. We manage the customs paperwork, shipping arrangements, and clearance to make your relocation as smooth as possible.

How and where can we pick up the cargo at destination?

Once your shipment clears customs, you’ll receive instructions on where and how to collect it. Depending on your needs, we can arrange direct delivery or advise on the nearest pickup terminal.

What documents are required for customs clearance?

The required documents vary depending on the cargo type and destination, but typically include invoices, packing lists, shipping documents, and permits (if applicable). Our team at GoFetch Logistics ensures everything is prepared correctly before submission.

How long does the customs clearance process usually take?

Clearance times can range from a few hours to several days, depending on shipment complexity and destination regulations. We work diligently to minimize delays and keep you updated at every step.

Can you help if my shipment is held or delayed at customs?

Absolutely. Our brokerage specialists step in to resolve issues quickly, whether it’s missing documents, compliance concerns, or additional inspections. We handle communication with customs authorities on your behalf.

Do you assist with calculating duties and taxes before shipping?

Yes, GoFetch Logistics provides duty and tax estimates upfront. This helps you plan your budget accurately and avoid surprises when your shipment arrives.